What's New at Xeno | February 2024

Hello Hello Hello,

February flew by, filled with a mix of pre-spring anticipation and the final push for Q4 goals. 📆

I know this time of year can be both exciting and a touch nerve-wracking with the anticipation of spring & mid-season sales and the pressure of closing those financial reports.

As we gear up for a successful end to the year, we've got a quick update for you on all things Xeno, along with some helpful reads to navigate the quarter's end and prepare for spring.

⚙️ What’s New in Our Product:

• Streamlined Returns and Cancellations: Xeno now seamlessly accepts return orders and cancellations against sales orders. This means you can easily manage any changes or reversals in your orders without hassle, ensuring a smoother experience for both you and your customers.
• Comprehensive Revenue Tracking: Accurately presents revenue from sales, incorporating returns and cancellations. This provides you with a clear and accurate picture of your financial performance, enabling better decision-making and planning.
• Enhanced Customer Master: Our upgraded customer master now tracks valuable information such as last visit, last location, last channel, and last order based on returns and cancellations. This allows for a more comprehensive understanding of your customer's journey and enables you to tailor your marketing efforts more effectively.
• Improved Order Management: Our CRM can now capture both Cash & Carry and Delivery items, addressing a major issue in online order management. This ensures that you have the necessary information to manage your orders effectively and provide optimal service to your customers.

🎉  New Customer Wins

Xeno’s portfolio just got bigger & better!💯

We're thrilled to have our new customers embarking on their customer engagement journey with us & we can’t wait to achieve tremendous results together.

📖Popular Reads of the Month

March Marketing Ideas for Retailers

Steal top strategies that our clients at Xeno have been using to CRUSH MARCH SALES year-on-year. Here’s a sneak peek of what’s inside the guide for you:👇🏽

• Strategies to Maximize Holi Sales For QSR brands
• Strategies to Maximize Holi Sales for beauty & skincare brands
• Mid-season Sale Blueprint for Fashion Brands

Download the March Marketing Guide for Free here‍

Marketing Calendar for the FY 24-25

With the arrival of the new financial year, comes the added stress of planning campaigns and devising strategies. But fret not, we've got you covered. Unlock a treasure trove of campaign ideas and strategies for every month with Xeno’s 6th edition of the Ultimate Marketing Calendar 2024. Grab your FREE Marketing Calendar Excel featuring:

1. Industry-specific campaign ideas & strategies
2. Key dates and events for each month of the year

Get your hands on the the Excel Template here

That’s all for today. Hope you have a great month.