Hello Hello Hello,
Happy May 2nd! 🌟 Hope you're all geared up for another awesome month ahead.
We've got a quick update on all things Xeno, plus some handy reads to help you crush your goals this May.
Let's dive in! 🚀
👑 Customer Story of the Month:
Many restaurant owners struggle to turn first-time diners into regulars. That's why we hear from restaurateurs all the time, asking for strategies to keep customers coming back for more.
Recently, we partnered with Impresario Restaurants, a top 5 F&B player in India to enable them with the same.
Over the past few months, they were able to achieve a:
- 14% increase repeat sales by 14%
- 62% increase in Loyalty redemption
- 12% increase in Average Transaction Value – all thanks to a smarter customer engagement strategy.
We have documented the entire process of how they made it happen with actual campaign strategies that they implemented. It might give you a few ideas for your brand campaigns. You can have a look or share it with your team.
⚙️ What’s New in Our Product:
- Customer Dashboard: Instantly access customer summaries by entering their phone number in the specified format.
- Order Dashboard: View detailed bill information and payment modes using the bill number.
- Loyalty Dashboard: Access loyalty and financial KPIs within a specific date range.
These dashboards empower store managers and customer order teams to dive into granular insights, detect unusual patterns, and tailor marketing strategies for specific customer cohorts.
📖Popular Reads of the Month
- May & June Marketing Ideas: Marketing Calendar for the FY 24-25
Did you know today is Harry Potter Day? And, guess what's coming up on the 4th of May? Star Wars Day!
These pop culture events can provide great ROI if leveraged correctly. For instance, one can create limited-edition Harry Potter-themed products or offer "May the 4th" discounts for a playful twist.
Want more hidden gem ideas & strategies for every month?
Get our FREE Marketing Calendar Excel Template here.
- The Post-Ramadan Opportunity: Maximize Sales & Customer Engagement Beyond Eid
Want to Turn Eid Shoppers into Repeat Customers?
Our customer engagement consultants just dropped a guidebook called "The Post-Ramadan Opportunity" to help retailers like you keep sales strong beyond Eid.
The guide contains step-by-step strategies and best practices to maximize sales & keep the sales momentum going.
That’s all for today. Have a great month!🥂
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