Unique approach to improve customer retention

Mudita Pandey, a dynamic product leader at Gojek, brings a decade of experience in product management across diverse industries. With a track record of success, she has excelled in on-demand services, health tech, e-commerce, and travel startups. Currently leading the consumer loyalty product vertical at Gojek, Mudita's expertise has driven significant growth and revenue. Notably, she spearheaded the development of the groundbreaking healthcare membership program '1mg Care Plan,' achieving impressive subscriber and revenue growth. In addition, Mudita's achievements include launching the award-winning Ojaswi Himalayan Resort and leading consumer growth initiatives at Snapdeal.